Fireflies.ai
Free TierAI meeting recorder with smart summaries
Based on 4,200 reviews • Last updated February 14, 2026
What is Fireflies.ai?
Fireflies.ai is an AI meeting assistant that records, transcribes, and analyzes meetings across Zoom, Google Meet, Teams, and more. It offers smart summaries, action items, sentiment analysis, and CRM integration — helping teams capture every important detail automatically.
Best for:
Sales teams and managers who need detailed meeting analytics and CRM integration
Pros & Cons
✓ Pros
- ✓Unlimited transcription on free tier
- ✓Excellent smart summaries
- ✓Strong CRM integration
- ✓Good sentiment analysis
- ✓Cross-platform recording
✕ Cons
- ✕Storage limited on free tier
- ✕Can struggle with overlapping speakers
- ✕Some features locked to Business
- ✕Occasional transcription errors
Key Features
Use Cases
Frequently Asked Questions
How is Fireflies different from Otter.ai?
Fireflies offers stronger CRM integration, sentiment analysis, and conversation intelligence for sales teams. Otter.ai is simpler and better for general note-taking.
Does Fireflies work with all meeting platforms?
Yes, Fireflies integrates with Zoom, Google Meet, Microsoft Teams, Webex, and many other conferencing platforms.
Is Fireflies.ai free?
Yes, the free plan includes unlimited transcription with 800 minutes of storage. Pro ($18/mo) adds unlimited storage and advanced features.
